Active items
View out of offer items
UPS-PC-652A
Question
UPS switches off automatically after a very short time, but the battery indicator still shows (almost) full battery.
Answer
Every UPS has a certain maximum power output (W), but also a minimum required load. In order to work correclty, the connected load should be at least 5% of the maximum capacity of the UPS. For example, a 700 W UPS needs at least a connected load of 35 W to work. Otherwise it will shut itself down automatically as a safety measure to preserve the batteries. Also when the connected load is higher than the maximum capacity of the UPS, the device will shut down.
UPS-PC-1202AP
Question
UPS switches off automatically after a very short time, but the battery indicator still shows (almost) full battery.
Answer
Every UPS has a certain maximum power output (W), but also a minimum required load. In order to work correclty, the connected load should be at least 5% of the maximum capacity of the UPS. For example, a 700 W UPS needs at least a connected load of 35 W to work. Otherwise it will shut itself down automatically as a safety measure to preserve the batteries. Also when the connected load is higher than the maximum capacity of the UPS, the device will shut down.
UPS-PC-850AP
Question
UPS switches off automatically after a very short time, but the battery indicator still shows (almost) full battery.
Answer
Every UPS has a certain maximum power output (W), but also a minimum required load. In order to work correclty, the connected load should be at least 5% of the maximum capacity of the UPS. For example, a 700 W UPS needs at least a connected load of 35 W to work. Otherwise it will shut itself down automatically as a safety measure to preserve the batteries. Also when the connected load is higher than the maximum capacity of the UPS, the device will shut down.
BC-USB-02
Question
What type of batteries must be inserted to use the practical powerbank function (5V / 2A)?
Answer
To use this charger as a powerbank, you need to insert one or more 3.7V lithium-ion rechargable batteries
EG-UPSO-1000
Question
How to activate the ECO mode? Where is the ECO function?
Answer
You can set it via the Iservice Tool
Question
When I press the OFF button, the UPS just goes to the STANDBY mode and the fan continues spinning producing much noise. The manual states that there should be the SHUTDOWN mode. So, how to shut it down completely without disconnecting it from the mains?
Answer
It can only be switched to bypass or standby, and then the mains input is disconnected to completely shut down.
Question
Each button pressing produces a loud beep. How to turn that beeping off?
Answer
Disconnect the mains input and switch the machine to battery mode. Then press and hold the first and third keys in battery mode for more than 1 second
Question
Is it possible to make the UPS to shutdown when it has no load (so, when the only desktop connected to it is turned off)?
Answer
There is no such function for the time being